Terms and Conditions
Last updated: October 2026
1. Introduction
These Terms and Conditions govern the use of self storage services provided by Stokarea. By using our services, you agree to be bound by these terms.
2. Definitions
Box refers to the individual storage space rented by the customer.
Unit refers to the building or facility where the boxes are located.
3. Rental Agreement
The rental agreement begins on the agreed date, has a minimum period of 1 month and automatically renews for monthly periods. After the minimum period, the customer may terminate the contract at any time with 15 days' notice.
4. Payments
Each month's rent is collected by SEPA direct debit between the 26th and the last day of the month before the rent month (e.g. November rent is collected between 26 and 31 October). Non-payment may result in retention of stored goods and eventual legal action for collection.
5. Box Usage
The customer agrees to use the box only for storage of legally permitted goods. It is prohibited to store:
- Flammable, explosive or hazardous materials
- Perishable or food products
- Live animals
- Illegal substances
- Weapons or ammunition
6. Insurance
All contracts include insurance against fire and theft. The customer may opt for additional insurance for greater coverage.
7. Access
Access to units is available 24 hours a day, 7 days a week. The access code is personal and non-transferable.
8. Liability
Stokarea is not responsible for damage caused by force majeure, including floods, earthquakes or other natural disasters.
9. Changes to Terms
Stokarea reserves the right to change these terms at any time. Changes will be communicated with 30 days' notice.
10. Contact
For questions about these terms, contact us at info@stokarea.pt.