Privacy Policy
Last updated: December 2024
1. Introduction
Stokarea is committed to protecting the privacy of its customers. This policy describes how we collect, use and protect your personal data.
2. Data We Collect
We collect the following types of data:
- Identification data (name, tax ID, identification document)
- Contact data (email, phone, address)
- Payment data (through secure processors)
- Website usage data (cookies)
3. Processing Purposes
Your data is used for:
- Entering into and managing rental contracts
- Payment processing
- Service-related communications
- Compliance with legal obligations
- Marketing (with consent)
4. Legal Basis
The processing of your data is based on the performance of the contract, compliance with legal obligations and, where applicable, your consent.
5. Data Sharing
Your data may be shared with:
- Payment processors (Stripe)
- Digital signature services (PandaDoc)
- Authorities when legally required
6. Data Retention
Data is retained for the duration of the contract and for the legally required period for tax and accounting purposes (10 years).
7. Data Subject Rights
You have the right to:
- Access your personal data
- Rectify incorrect data
- Request data deletion
- Object to processing for marketing
- Data portability
- Lodge a complaint with the CNPD
8. Security
We implement technical and organisational measures to protect your data, including encryption, access control and regular backups.
9. Contact
To exercise your rights or clarify any questions, contact our Data Protection Officer: privacidade@stokarea.pt